7 ways to get paid for wiretapping in 2023
Have you ever thought about the fact that you can actually earn by listening to phone calls? In this article, I will show you ways to get paid for listening to calls.
Most companies delegate the responsibility of reviewing and reviewing their calls to quality control and management companies, who in turn enlist the services of people like you to get the job done.
Stay with me as I walk you through the process.
Can I get paid for listening to calls?
If you are looking for a way to earn extra income, there are online platforms that will pay you to listen to calls. This is something you should do in the comfort of your home.
If you like this branch office, you just need to listen to the calls carefully. These calls are between your employer’s customers and their customers. At the end of each call, you have to review and rate them at different levels.
I’m sure you’re wondering if it’s a live call or a recorded call, right? Specifically, it’s a recording, so everything you’re listening to has already happened in the past.
Have you ever heard a recording at the beginning of a phone call that says “this call may be recorded for quality assurance?” Or listened to a bank or insurance company say “this call can be monitored?” This particular statement means that the call will be recorded and most likely reviewed and evaluated. Companies that pay people to listen to calls do so for quality assurance.
Why would a company pay you to listen to phone calls?
Call listening helps companies manage calls to support marketing and sales. It also helps businesses understand how their phone lines and offline marketing attributes impact their overall marketing and business success.
As a call reviewer, your responsibilities are; review customer calls, provide analytical reports and provide the customer company with valuable information that helps improve customer service.
How do I get paid for listening to calls?
To get started, you need to register with the available platforms that pay reviewers to listen to calls. At the end of each call, you are expected to review and rate how the caller’s questions were answered or how their inquiry was handled, and then you get paid.
The most interesting part of this job is that it runs into a side business. So you can do it from the comfort of your home.
We continue to list 7 ways to get paid.
Ways to get paid to listen to calls
There are several platforms that pay users to listen to calls. To begin with, we have:
- Human
- Reynolds and Reynolds
- PointQA
- Guru
- OneSpace
- Amazon Mechanical Turk
- The source of the cal
Human
Humanatic is software that provides companies with in-depth analysis of their calls. Instead of using computers to transcribe and interpret recorded calls, Humanatic employs people all over the world just like you to audit calls from home by listening to recorded calls and provide reports that are used to analyze customer calls.
To start using Humanatic, you must have a valid and verified PayPal account. Verification shows that a person is who they say they are.
When you first start, you get access to the two easiest groups of calls. As you progress, you unlock new classes that offer more opportunities to earn. Humanatic payments are made weekly.
Reynolds and Reynolds
Reynolds and Reynolds develop and support software for car dealers. They have the industry’s only retail management system. This platform gives dealers a choice of dealership management systems (DMS) – ERA-IGNITE or POWER – and dealership tools designed to work together to streamline dealership operations and improve customer satisfaction with the dealership.
As a Callbright Reynolds Remote Call Service Representative, you will be responsible for listening to recorded phone conversations between clients and their customers and evaluating those calls based on pre-set call handling criteria and identifying lost sales opportunities that have been identified.
To start using Reynolds, you need to send an email expressing your interest in the job. You will then receive an application to fill out and you may also have to take some tests.
Callbright pays every two weeks by direct deposit to banks. The starting price for a call analyst job is $11 per hour.
PointQA
PointQA offers contact center quality and performance management services. They assess and analyze agent-customer interactions to unlock key behavioral and procedural drivers of sales, retention and service.
To start using PointQA, you must have the following qualifications:
1 year of telephone service experience or equivalent
At least a high school student
Willing to work according to a flexible schedule (at least 40 hours per week)
Exceptional listening and analytical skills
Flexible, detailed and able to adapt to changes
Ability to work independently
Point QA payment is made weekly based on certain factors.
Guru
Guru is a freelance platform where experts are hired to perform specific tasks. On Guru you can register as a freelancer, set your profile to your personal standards and watch professionals request your services.
OneSpace
OneSpace is looking for qualified applicants for the following positions. If you do not see a position that matches your skills, please submit your application and we will contact you if a suitable opportunity becomes available.
Just like Guru, OneSpace lets you customize your profile based on what you can do. One of OneSpace’s best-selling skills is listening to and analyzing recorded calls.
Amazon Mechanical Turk
Amazon Mechanical Turk (MTurk) is a crowdsourcing marketplace that makes it easy for individuals and businesses to outsource their processes and work to a distributed workforce that can perform these tasks virtually. This can include anything from simple data validation and research to more subjective tasks such as survey participation, content moderation, phone calls and more.
Companies or developers can use MTurk to reach thousands of on-demand workers – and then integrate the results of the work directly into their business processes and systems. Common examples include online and social media content moderation, product or image categorization, and collecting information from websites or other resources.
The source of the call
Callsource is an online platform that gives access to individuals who help companies assess, coach and improve their performance using your recorded calls.
Managing your company’s calls to support marketing and sales helps companies understand how their phone lines and offline marketing attributes contribute to their overall marketing and business success.
At Call Source, the focus is on delivering a premium technology-based business performance system to optimize client revenue, profit and brand reputation.
CallSource offers a competitive salary and benefits package.
What are the requirements for a phone call reviewer?
To be successful in your job, you need to be good at listening and understanding English with different dialects/accents. You also need to be a good communicator because the job requires you to work closely with others.
In addition, you must have a flexible schedule that makes it easy to work from home when needed.
Finally, to make a good listener, you must have good judgment and analysis skills. This particular skill makes you outstanding.
You also need to consider the potential downsides. Do your research and find the right company for you.
FAQ
Can I get paid for listening to calls?
yes you can
Ways to get paid to listen to calls
There are several platforms that pay users to listen to calls. To begin with, we have:
- Human
- Reynolds and Reynolds
- PointQA
- Guru
- OneSpace
- Amazon Mechanical Turk
- The source of the call
Final thoughts
In order to progress as a company or business, every piece of information that comes in needs to be monitored, audited and reviewed. With the availability of call monitoring companies, companies can now listen and review their phone calls. To begin with, you need a working laptop, a good Internet point and a working headset.